Általános szerződési feltételek

1. The following Terms and Conditions (hereafter referred to as "GTC") delineate and establish the terms and conditions of TutiTours s.r.o. (with its registered office at Senny trh 3116/7, 945 01 Komárno, Slovakia; registration number: 53242122; tax ID number: 2121324788; EUID: SKORSR.53242122; hereafter referred to as the "Service Provider"), governing the usage of the website https://ticketsforparis.com/ (hereafter referred to as the "Website" or "Platform"). These terms further regulate the conditions under which the service for the acquisition of tickets, season tickets, and various ticket packages (hereafter collectively referred to as "Tickets") and potentially other products is provided, along with the associated rights and obligations between the Service Provider, the operator of the attraction/Programs Organizer (hereafter referred to as "Organizer" or "Program Organizer"), and the Customer (hereafter referred to as the "Customer" or "Client"). 

 

1. The utilization of the Service is contingent upon the explicit acceptance of these GTC by the Customer. Acceptance is obligatory and must be expressly granted on the Website during the Ticket purchase process. Through the act of utilizing the Service, the Customer expressly acknowledges and accepts the present GTC, as well as the Privacy Policy of the Service Provider, recognizing them as binding upon themselves. 

 

1. This document is not archived in physical form; instead, it is formed electronically, composed in the English language, and does not meet the criteria to be classified as a traditional written contract. 

 

1. These GTC are applicable to all e-commerce services offered within the European Union through the Website. The utilization of the service and the guidelines for its provision are subject to the regulations set forth in DIRECTIVE 2000/31/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2000 on certain legal aspects of information society services, specifically electronic commerce, within the Internal Market ("Directive on electronic commerce"), as well as the legislation enacted to enforce it. 

 

1. In matters not addressed by these GTC and in the interpretation thereof, Slovak law, notably the pertinent provisions of the Slovak Civil Code, shall prevail. The obligatory stipulations of the applicable legislation are binding upon all parties, and no specific agreement is required for their enforcement.
   The Customer has the option to procure Tickets of their preference directly from the Service Provider or, alternatively, through the Service Provider's Partner via the website. The acquisition of services and Tickets, as outlined in these GTC, is open to companies, organizations, or individuals aged 18 and above. The disclosure of any personal information serves as confirmation by the Customer that they are of legal age. Upon clicking the "Confirm and Pay" button, the Customer expressly agrees to the contractual terms for the Service, the stipulations outlined in these GTC, and the specific terms and conditions applicable to the Ticket purchase. 

 

1. Upon the mutual express declarations made subsequent to the acceptance of the General Terms and Conditions, an online sales contract is formalized between the Customer and either the Service Provider or the Partner. 

 

1. The Service Provider will make the current text of these GTC accessible for download by the Customer on the website. The Service Provider retains the unilateral right to amend these GTC, with such modifications taking effect eight days following their publication on the website. 

 

1. In these present GTC, the subsequent terms shall bear the following definitions: 

 

• Service Provider: Refers to TutiTours s.r.o., represented by the individual authorized to act on its behalf based on a mandate or power of attorney, following the rules of civil law and the articles of association or internal regulations of TutiTours s.r.o. 

 

• Website/Platform: Denotes the online platform managed by the Service Provider, encompassing associated software solutions and databases. This platform empowers the Service Provider to offer services, specifically the sale of Tickets, either independently or through agreements. 

 

• Ticket: Signifies a movable property that incorporates or is linked to digital content or a digital service in a manner such that, in the absence of the relevant digital content or digital service, the Ticket would be incapable of fulfilling its intended functions. 

 

• Customer: Refers to the individual who, utilizing the IT support provided on the website, procures Tickets of their choice from the Service Provider or the Partner, facilitated through the Service Provider. 
• Partner: Denotes an entity entitled to sell Tickets in compliance with the law, relevant official regulations, and registers. This entity enters into a Contract for the use of the Services. 

 

• Payment System: Encompasses the server-based electronic money system established and operated by the issuer, along with the electronic money service provided by the issuer. Online credit card payments are facilitated through the Stripe system, ensuring that credit card details are not transmitted to the merchant. 

 

 

 

Creation and amendment of the purchase contract

  

1. The Customer has the option to initiate an electronic order for the Tickets displayed on the website by selecting the relevant Ticket icons. Upon clicking the chosen Ticket, the Customer gains access to higher resolution images and a comprehensive description of the Ticket. Furthermore, they can specify details such as the preferred date, quantitative characteristics (quantity, language of the guided tour, etc.). During the purchase process, the Customer is required to furnish their full name, telephone contact details, and email address. Subsequently, upon selecting the "Confirm and Pay" button, the Customer proceeds to input their credit card details on the online payment page. 

 

1. The Customer bears exclusive responsibility for the accuracy, truthfulness, and precision of the information supplied during the purchase. The Service Provider and Partners disclaim any liability for inaccuracies or untruthfulness in the data provided by the Customer, as well as any resulting loss of rights, damage, non-material harm, or additional costs, irrespective of the cause (including costs, penalties, fees, etc.). 

 

1. The transaction is finalized upon clicking the payment icon on the website and confirming acceptance of the prevailing General Terms and Conditions (GTC) and Privacy Policy on the website. 

 

1. Upon completing the purchase, the website automatically directs the Customer to the relevant payment platform. The payment for the Ticket is processed through Stripe or PayPal. Therefore, the Customer explicitly consents to the Service Provider blocking the amount equivalent to the Ticket fee on the Customer's bank account using the aforementioned electronic payment systems. The purchase is considered finalized upon the blocking of the amount equivalent to the Ticket price as specified above. Following payment, the electronic Ticket is promptly delivered to the Customer's provided email address in virtually real-time. It is emphasized that the Ticket is exclusively delivered electronically by the Service Provider, and the service execution is automated. 

 

1. The Customer is obligated to prepay the Ticket price through the online payment system. The Ticket price, in all instances, is the amount displayed on the website at the time of purchase, and the Customer is required to remit this amount in full. The specified Ticket price is inclusive of all applicable taxes and charges, constituting the gross price. 

 

1. Upon the Service Provider's acceptance of the Customer's purchase, confirmed through email notification, a sales contract (hereafter referred to as the "sales contract") is established between the Customer and the Service Provider for the specified Tickets at the moment of the acceptance declaration. It's important to note that the sales contract is not available for download, is not archived, and does not pertain to a specific code of conduct. 

 

1. Upon the conclusion of a sales contract based on the Customer's purchase, the Service Provider will automatically assign an identification number to the transaction. This identification number serves to uniquely identify both the purchase and the associated Ticket. 

 

1. In the event of a disagreement, the date of the sales contract's conclusion shall be deemed as the date when the Service Provider dispatches the automatic electronic mail containing the declaration of acceptance to the email address provided by the Customer. This determination is irrespective of when the Customer became aware of the declaration or whether they indeed became aware of it. 

 

1. Regardless of the circumstances, the place where the sales contract is deemed to be concluded is the registered office of the Service Provider. 

 

1. The designated place of performance for the sales contract is consistently the email address supplied by the Customer. 

 

1. The sales contract is valid for a specific duration, continuing until its completion. 

 

1. The Customer has the option to withdraw from the purchase at any time by transmitting an electronic message from the email address provided during the purchase, adhering to the following legal conditions: 

 

• If the cancellation is made at least 24 hours prior to the commencement of the Access Program, the Customer will receive a refund of the price paid. 

 

•  However, if the cancellation occurs less than 24 hours before the start of the Access Program, the price paid will not be refunded to the Customer. 

  

Shipment and Invoice

  

1. The Service Provider is responsible for ensuring that the Tickets are dispatched to the email address specified by the Customer during the purchase process. 

 

1. Invoice: Following confirmation of the purchase and payment, the Service Provider will issue an electronic invoice to the Customer as proof of payment, delivered to the email address specified by the Customer. The act of accepting the present General Terms and Conditions (GTC) is considered the electronic bill acceptor's consent. Upon accepting the GTC, the Customer explicitly consents to the Service Provider issuing an electronic invoice. 

 

• In line with the above, through placing an order, modifying the order, and accepting the present GTC, the Customer expressly agrees to receive the electronic invoice issued by the Service Provider in compliance with applicable legislation. The Customer undertakes to download the invoice from the Invoice Letter sent by the Service Provider within the specified timeframe. 

 

• The electronic invoice issued by the Service Provider is a fully compliant electronically issued accounting document, meeting the requirements of accounting and VAT legislation, and is entirely identifiable for tax administration purposes. Electronic invoices must be stored in electronic format in accordance with prevailing legislation. As an electronically issued accounting document, the original electronic Invoice serves as authentic proof of the existence of rights and obligations related to tax payment. 

 

• Consequently, a customer purchasing on the Service Provider's website will receive an electronic invoice for their order, dispatched by the Service Provider, no later than together with the Ticket. 

 

  

The website contents

  

1. The Service Provider commits to the maintenance and operation of the website https://ticketsforparis.com, serving as a platform for Buyers to access information and place orders. Upon order submission, the Customer will promptly receive an automated confirmation email. 

 

1. The Service Provider is responsible for ensuring that the data and information pertaining to the Tickets remain accessible to Buyers on the website. 

  

Responsibilities 

  

1. The Service Provider's involvement is confined to the sale of Tickets, and it does not engage in the organization or operation of the Program. The Service Provider's role and responsibility are limited to that of a trader. Consequently, the responsibility for the execution of the Program lies with the Program Organizer. The Service Provider assumes no liability concerning the quality, conduct, realization, or any issues related to the Program associated with the purchased Ticket. 

 

1. The Customer recognizes that, owing to the inherent characteristics of the Internet, the seamless operation of the System may experience interruptions, notwithstanding the Service Provider's foreknowledge and intentions. Therefore, the Service Provider does not provide assurances regarding the flawless and uninterrupted functionality of the Service and its associated website, nor does it guarantee continuous or error-free access to the Service. 

 

1. The Service Provider retains the right to temporarily suspend the Service, either in its entirety or partially, for maintenance of the Service, the associated website, or for other security reasons, without the need for prior notice or information. 

 

1. The Service Provider is dedicated to conveying the information received from Program Organizers to interested parties. Nevertheless, the Service Provider does not assume liability for the information and content concerning individual Programs on the Service's website, as this data is recorded in the system by the Service Provider's staff based on information received from the Program Organizer. 

 

1. The Service Provider will only be held liable for damages resulting from intentional or grossly negligent errors for which it bears responsibility. The liability is limited to the value of the purchase transaction. 

 

1. The Customer acknowledges that the Service Provider is not responsible for any damage or misuse that may occur during or as a consequence of credit card payment. 

1. The Service Provider holds no liability for any damage resulting from the actions of the Customer, Program Organizer, or the contractual or unlawful acts, or negligence of third parties. 

 

1. The Customer is solely responsible for using the Website interface at their own risk. The Customer acknowledges that the Service Provider shall not be liable for any damages arising from the use of the Website, except in cases of intentional or criminal damage or breach of contract resulting in harm to life, physical health, or health. 

 

1. The Customer is responsible for ensuring that the use of the Website, either directly or indirectly, does not infringe upon the rights of third parties or violate any laws. 

  

Program protocols 

  

1. The Organizer/Operator assumes responsibility for the Program and ensuring its adherence to the advertised details. The Customer acknowledges that the Service Provider holds no liability in connection with the execution of the Program attended with the purchased Ticket, including its quality, conduct, and execution. The service relationship and obligations related to Program participation are established between the individual presenting the Ticket and the Organizer. This legal relationship is defined by the rules and regulations of the Program/Event, available on the official website of the Organizer/Operator. Consequently, the Service Provider is not a party to any disputes between the Organizer/Operator and the Customer (or Ticket holder) arising from the Program's quality or non-delivery. Acknowledgment of the Rules of Procedure is mandatory at the time of Ticket purchase and entry. 

 

1. The Ticket is transferable unless it is personalized or the Program organizer specifies otherwise, with details outlined in the Program's data sheet. The Customer asserts that the Ticket will only be transferred to another individual if the new holder has agreed to the Service Provider's and the Program organizer's General Terms and Conditions, Data Management Information, and the rules specified for the Program. 

 

1. The start time mentioned on the Ticket is approximate and may vary from the actual start time. 

 

1. In certain instances, Tickets may grant the holder access to specific designated areas within the Program. 

 

1. All individuals attending the Program do so at their own risk. While the Program Organizer will make reasonable efforts to ensure the secure execution of the Program, the Service Provider assumes no liability for the irresponsible behavior of visitors. Attendance at the Program is prohibited under the influence of intoxication, drugs, or other mind-altering substances, even with a valid Ticket. 

 

1. The Program may be subject to audio and video recording, potentially capturing visitors; however, visitors are precluded from making any claims against the Program Organizer or the Service Provider in this regard. 

 

1. The Program Organizer retains the right to expel any visitor who breaches the conditions of participation, the Program rules, the premises regulations, or instructions provided by the security service or other law enforcement agencies, with the aim of ensuring the safe execution of the Program and the uninterrupted enjoyment of all attendees. The Service Provider is not liable to provide compensation in case of exclusion for such reasons. 

  

Service provider improper regulations

  

1. If the Service Provider 

• fails to send the purchased Ticket 
• the Service Provider is considered to be in default of sending the purchased Ticket,
  
  This default of performance entails the following legal consequences: 

  

1. If the Service Provider 

• If the Service Provider fails to send the purchased Ticket, 
• resulting in the Service Provider being in default of sending the Ticket,
  
  the Customer is entitled to cancel the purchase and request a refund of the Ticket price. In such instances, the Service Provider is obligated to refund the Ticket price within 5 days via bank transfer to the bank account specified by the Customer. 

 

1. In the event of defective performance, the Service Provider will promptly notify the Customer of the cause, considering the nature of the issue. 

 

1. The Parties are absolved from legal consequences related to the non-performance or partial performance of their obligations under this contract in the presence of force majeure. Force majeure refers to unforeseeable events that occur after the contract's signing and are beyond the control of the Parties. Such events encompass, but are not limited to, war, earthquake, fire, disease, explosion, general shortage of materials and fuel, and accidents. The Party impacted by force majeure is required to notify the other Party of the occurrence or cessation of the force majeure situation within 3 (three) days. 

  

Details regarding the process of withdrawing funds. 

  

1. If the Service Provider distributes a Ticket in respect of which the Customer has a right of withdrawal in respect of an off-premises contract in accordance with DIRECTIVE 2011/83/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 25 October 2011 on consumer rights, the Service Provider shall create the conditions for the Customer to be able to exercise it properly. 

 

1. The Service Provider explicitly notifies the Customer that the right of withdrawal may not be exercised in the instances outlined in Article 16 of DIRECTIVE 2011/83/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 25 October 2011 on consumer rights: 

 

1. Service contracts after full performance, initiated with the consumer's express prior consent and awareness of losing the right of withdrawal upon complete contract execution. 

1. Sale of goods or services with a price tied to uncontrollable financial market fluctuations during the withdrawal period. 

1. Sale of goods customized to the consumer's specifications or clearly personalized. 

1. Sale of perishable goods or goods with a limited shelf life. 

1. Sale of sealed goods that cannot be returned after opening for health or hygiene reasons. 

1. Sale of goods inseparably mixed with other products after dispatch. 

1. Sale of alcoholic beverages with an agreed price, but delivery occurs after 30 days, contingent on market fluctuations beyond the trader's control. 

1. Contracts where the consumer expressly requests urgent repair or maintenance work visits, and additional services or goods offered by the trader are already covered by the right of withdrawal. 

1. Sale of sound, video recordings, and sealed computer software if the packaging is opened after delivery. 

1. Sale of newspapers, periodicals, and magazines, excluding subscription contracts. 

1. Contracts concluded through public auction. 

1. Provision of accommodation other than housing, goods transport, car hire, catering, or services related to leisure activities with a specified performance date or period. 

1. Sale of digital content recorded on a non-tangible medium, where performance begins with the consumer's prior express consent, acknowledging the loss of the right of withdrawal. 

 
 

1. The Customer has the right to exercise the withdrawal by sending a clear declaration to the Service Provider. The declaration can also be made using the model declaration provided in Annex I, point B) of DIRECTIVE 2011/83/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 25 October 2011 on consumer rights. 

 

1. If the Service Provider acknowledges the withdrawal and, if applicable, the Customer has returned the Ticket and opts for a refund, the Service Provider will reimburse the Customer the entire amount paid, including any costs incurred in connection with the transaction. 

 

1. The Service Provider will not inquire into the validity or potential rejection of the refund. The refund to the Customer will be processed using the same payment method employed by the Customer. 

  

Business Partnership purchase rules 

  

1. The Service Provider will present information on the Platform about Tickets offered by its Partners and provide a link to the Partner's ticketing website for Customers to make purchases. The Partner is solely responsible for determining the information, content, and Tickets displayed on the data page of their website. The Service Provider holds no liability for any omissions in this data sheet or for the business conduct of the Partner. 

 

1. An agency relationship exists between the Partner and the Service Provider, wherein the Service Provider, acting autonomously, is authorized to facilitate contracts between the Partner and Customers. 

 

1. When the Customer acquires a Ticket from the Partner, the contract of sale is established directly between the Partner and the Customer. 

 

1. The Service Provider bears no liability for: 

 

• Inaccuracies or omissions in descriptive information (such as prices, details, cancellation conditions, etc.) provided by the Partner to the Service Provider. 
• Services rendered or Tickets offered by the Partner. 
• Any personal injury, death, property damage, or other direct, indirect, special, consequential, or punitive damages, losses, or expenses experienced or incurred by the User. This includes actions in law, errors or disputes, gross negligence, willful misrepresentation, omissions, defaults, misrepresentations, damages, or strict liability attributable (in whole or in part) to the Partner. This encompasses emergencies or events beyond the control of the Service Provider. 

 

1. The Partner is accountable for the accuracy of the information published by them, and the Service Provider disclaims any liability in this regard. 

  

Copyright law

  

1. The Customer commits to respecting and refraining from violating the intellectual property rights of the Service Provider, including the computer program works operated on the website by the Service Provider. 

 

1. The entire content of the Website, encompassing data, information, images, descriptions, texts, graphics, design, appearance, and structural elements, is the exclusive property of the Service Provider, or the Service Provider possesses the right to use them. This content is protected by copyright under Directive 2001/29/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 22 May 2001 on the harmonization of certain aspects of copyright and related rights in the information society, along with relevant national legislation. Unauthorized use of this content without the prior written consent of the Service Provider constitutes a violation of the Service Provider's copyright, leading to legal consequences. 

 

• Links to the Website are permitted on other sites, provided they direct to the main page of the Website. However, links to internal pages of the Website require prior consent from the Service Provider, specifically for links to the content of entire pages. Under no circumstances should the link be created in a manner that presents the Website, its internal pages, or content as the content of another website. 

 

1. Under no circumstances is the use of the Service allowed to result in the reverse engineering, alteration, or infringement of the source code or any other intellectual property rights of the Service Provider. Additionally, it is strictly prohibited to adapt or reverse engineer the content of the Website or any of its components. The use of any application that can modify or index the Website or any part thereof (such as search engines or other reverse engineering tools) is also expressly prohibited. 

  

Legislation information 

  

1. Information provided in accordance with Article 5 of Directive 2000/31/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2000 on electronic commerce and relevant national legislation, whether or not the Service Provider offers its services free of charge: 

 

• The name of the Service Provider is TutiTours s.r.o. 
• Registered office of the Service Provider: Senný trh 3116/7 945 01 Komárno
• Registration number of the Service Provider: 53242122 
• Tax number of the Service Provider: 2121324788 
• EUID of the Service Provider: 53242122 
• The person providing hosting services for the Service Provider and its contact details is: Tárhely.Eu Szolgáltató Korlátolt Felelősségű Társaság (registered office: 1144 Budapest, Ormánság utca 4., X. floor, door 241, company registration number: 01-09-909968, tax number: 01-09-909968, telephone number: +36 1 789 2789, e-mail address: gdpr@tarhely.eu) 

  

1. The contract established through the use of the Website is free of charge and is formed by accessing or using the Website in English. It does not qualify as a written contract and is not recorded by the Service Provider. 

 

1. Information provided in accordance with DIRECTIVE 2011/83/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 25 October 2011 on consumer rights, notwithstanding the fact that all services provided by the Service Provider are free of charge and without any time and space restrictions. 

 

1. The Service Provider has implemented the requisite security measures concerning the operation of the Website, ensuring the protection of all data content generated during the use of the Website. 

 

1. The displayed data content can be viewed in the browsers of all major operating systems. 

  

In case of a complaint 

 

1. The Service Provider's objective is to deliver the Service in satisfactory quality and to the complete satisfaction of the Customer. If the Customer /consumer/ has a complaint about the Service and its performance, they may convey their complaint to the contact details specified in clause 58. 

 

1. The Service Provider will promptly investigate oral complaints and take necessary corrective actions. If the Customer disagrees with the resolution of the complaint, the Service Provider will promptly document the complaint and its stance, providing a copy of the record to the Customer via email. If immediate investigation is not feasible, the Service Provider will document the complaint and send a copy of the record to the Customer by email. 

 

1. The Service Provider will respond to a written complaint via email within 30 days, providing reasons for rejecting the complaint if applicable. A copy of the response will be retained by the Service Provider for a period of 3 years and will be presented to supervisory authorities upon request. 

 

1. If you do not agree with the outcome of the complaint handling, we will provide the following information to Customers who are consumers under the applicable legislation:
    

1. For consumer transaction mediation, you may contact Slovenská obchodná inšpekcia, Spoločnosť ochrany spotrebiteľov (S.O.S) Poprad, Združenie na ochranu práv občana – AVES. Contact details of the bodies:
   
   Slovenská obchodná inšpekcia
   Address: Prievozská 32 Bratislava, 82799 Szlovákia
   E-mail: adr@soi.sk Website: http://www.soi.sk Telephone: +421258272123
   
   Spoločnosť ochrany spotrebiteľov (S.O.S) Poprad
   Address: Bajkalská 2335/3 Poprad, 05801 Szlovákia E-mail: info@sospotrebitelov.sk
   Website: http://www.sospotrebitelov.sk Telephone: 0042152 2861300
   
   Združenie na ochranu práv občana – AVES
   Address: Jána Poničana 9 Bratislava , 841 08 Szlovákia E-mail: zdruzenie.aves@centrum.sk
   Website: http://www.zdruzenieaves.sk
   Telephone: 0907 908 869
   
    

1. Conciliation bodies can help to resolve consumer disputes out of court in a much faster and more cost-effective way. Their aim is to reach an agreement between the parties. However, their decisions are not binding in the absence of a declaration of acceptance. On request, the conciliation body can advise on the rights and obligations of consumers.
   
    

1. In case of a consumer complaint, you can also use the EU online dispute resolution platform, which requires a simple registration on the European Commission's The online platform is available at https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show &lng=HU
   
    

1. The service provider has a duty to cooperate in conciliation board proceedings. In doing so, it must send a letter of reply to the conciliation body and, if it has its seat or establishment in the county, it must ensure the attendance of a person authorized to negotiate a settlement at the hearing.
   
    

1. As a last resort, the consumer can also take the matter to the competent court, where he or she can even lodge a complaint-on-complaint. Documentary evidence is still essential. 

 

 

Final clauses 

 

1. The sales contract established under these General Terms and Conditions (GTC) defines a contractual relationship between the Service Provider and the Customer exclusively as a sales contract. It does not give rise to an employment relationship between the two parties and should not be interpreted as forming an employment contract for either party. 

 

1. The Parties acknowledge and accept that statements communicated via SMS or e-mail are considered equivalent to written communications. 

 

1. The parties mutually agree to communicate primarily through electronic means, specifically by sending emails to the email addresses provided by the Customer at the time of purchase and to the Service Provider at admin@ com. Both parties commit to maintaining these email addresses throughout the duration of this contract and to regularly check the received messages. Any electronically sent statement to the designated email address of the other party shall be considered as communicated on the working day following the day of dispatch, regardless of when it becomes accessible to the receiving party. 

 

1. The parties agree that a declaration sent by registered mail to the registered office or residence of the party for whom the offer is intended shall be considered as communicated on the 5th (fifth) working day following the date mentioned on the offer coupon as the date of dispatch. 

 

1. The parties shall inform the other party of any changes to their data recorded in the Commercial Register, including changes in their address, registered office, representatives, bank account number, or personal data, within 3 (three) days of the change. 

 

1. The Customer declares that the conclusion of the contract and the statements made by the Customer were not made in error or based on false assumptions, and that the statements contained therein reflect a genuine and actual decision of the Customer's will. 

 

1. If any provision or part of a provision of the GTC is invalid or unenforceable, this shall not affect the validity of the remaining provisions of the GTC. The parties hereby undertake to replace, in such case, the invalid or unenforceable provision by a valid or enforceable provision which is as consistent as possible with the spirit and purpose of the provision to be replaced. 

 

1. These Terms and Conditions constitute a single statement of intent for the transactional purpose described above, and therefore its division into sections and subheadings is for the convenience of reading and reference only. This division shall in no way affect its content, interpretation, application, or the intended transactional purpose of either Party in this Agreement. Therefore, it shall not be construed or relied upon to have such an effect or purpose. 

 

1. Statements, authorizations, objections, and agreements made orally or in writing, or in any other form, in the course of pre-contractual consultations and negotiations on the subject matter of the GTC shall not be binding on the Parties. 

 

1. The parties declare that they shall not conceal from each other any fact or circumstance relevant to the contract of sale and its conclusion. 

 

1. The Service Provider reserves all rights to distribute and copy any part of its website by any means. Without the prior written consent of the Service Provider, any use based on the Copyright Act of the whole or parts of the Websites (reproduction, distribution, adaptation, etc.) is prohibited. 

 

1. Any unauthorized use will lead to civil and criminal penalties and liability for damages. By using the Website, the Customer acknowledges that the Service Provider shall be entitled to a penalty in the event of any unauthorized use of its content. The amount of the penalty is EUR 75 per image and EUR 5 per word. The Customer acknowledges that this penalty is not excessive and browses the Site with this in mind. 

 

1. If the Service Provider does not exercise its rights under these GTC, the failure to exercise such rights shall not be deemed a waiver of such rights. A waiver of any right hereunder shall be valid only upon the express written declaration to that effect. The occasional failure of the Service Provider to strictly adhere to any term or condition of the GTC shall not constitute a waiver of its subsequent strict adherence to such term or condition. 

 

1. These GTC and the sales contract shall be governed by Slovak law. All disputes relating to these GTC and the contract of sale shall be settled by amicable means. If an amicable settlement is not reached, the competent courts of Slovakia shall have exclusive jurisdiction over any disputes arising from or in connection with these GTC and the sales contract. 

 

1. The current version of the GTC shall be published by the Service Provider on the website; in the event of a dispute between the parties regarding the current version of the GTC, the latest version published on the website shall prevail. 

 

1. With regard to matters not regulated in these GTC, the Service Provider shall be governed by the Slovakian laws and regulations in force at the time and the provisions of the authorities applicable to the business activities constituting the Service, in particular the provisions of the Slovak Civil Code, without any special stipulation. 

 

1. Please only purchase Tickets if you agree to the above. 

 

1. These General Terms and Conditions are effective from 29 October 2022. 

 

1. To download and view these Terms and Conditions in a printer-friendly format, please click here. 

 

Slovakia, 11. October 2023.